The people at MySQL Blog have put in a lot of work
Our staff is a small one and we do not have the answers to everything that comes up. We would like to say that we do but the truth is we do not have the depth to know everything. What do have is the ability to find the answers that we do not know. Most questions have answers and the answers are on the internet. In the case of MySQL questions we check first with MySQL Blog. The owners of this site have taken the time to produce video clips of the answers for all to see. You can start them, stop them, and use them to answer our problems.